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How come i can't hear sound/ alert when getting a new iPhone text message?

Why I am I no longer getting a sound / tone when I receive a text message on my iPhone 5? The tone/ ringer is on in Settings, but I'm not hearing any sound when i get a text message, how come?

August 25, 2013

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9 Answers


This is most likely due to having "Do Not Disturb" turned on. Do Not Disturb will disable all alerts when the phone is locked for the times it is scheduled to be on. Turn Do Not Disturb off by going to Settings -> Do Not Disturb -> slide to OFF.

When Do Not Disturb is enabled, calls and alerts that arrive while locked will be silenced, and a moon icon will appear in the status bar.  

Also, turn off Do Not Disturb scheduling by going to Settings -> Do Not Disturb -> Schedule -> slide to OFF.

You may also want to check to make sure your Ringer and Alerts volume is turned up.  To do so, go to Settings -> Sounds & Haptics -> then slide the Ringer and Alerts slider to the right to make the volume louder when you recieve a text message.


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I can't hear mine while Bluetooth is ON. Is your Bluetooth on?


I'll try turning Bluetooth off... I'll bet that's it. Thank you Anonymous

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